We are dedicated to exceeding our customers’ expectations. This is the primary responsibility of the retail store Customer Service Representative. The CSR will serve our retail store customers with courtesy and integrity while performing a wide array of financial services with accuracy and efficiency.
Essential Duties and Responsibilities
· Displays a cheerful and positive attitude
· Is committed to providing an excellent customer experience
· Accurately performs financial transactions including but not limited to loans, check cashing, wire transfer, money orders, and bill payments
· Adheres to company policies and strictly follows all company procedures
· Participates in on-going learning and development
· Complies with all state and federal laws governing the financial services industry
· Performs all other duties as assigned
· Fast paced retail service environment
· Must be available to work all shifts, days, evenings, nights and weekends
· Must be able to stand for 3-4 hours with little rest
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
I hereby affirm that the information provided on this application (and the accompanying resume, if any) is true and complete to the best of my knowledge. I also agree that providing any false or misleading information or significant omissions may disqualify me from further consideration for employment and may result in my immediate termination if discovered at a later date.
I authorize Harpeth Financial Services, Inc. (HFSI) to conduct a thorough investigation of my past employment and activities, agree to cooperate in such investigation, and release from all liability and responsibility HFSI and all persons and entities requesting or supplying such information to HFSI. Furthermore, I authorize HFSI or its designated agents to conduct a credit and criminal background check of me.
I further understand that as a condition of my employment, I may be requested to submit to a drug test.
I understand that if I am hired, my employment will be terminable at-will which means that I will not be employed for any specified time, and that I may quit and HFSI may terminate me at any time, without advance notice and without cause.
I understand that if I am hired, this application shall constitute the terms of my employment contract as an at-will employee of Advance Financial and it shall supersede any and all prior oral and written presentations which may have been made to me.
- Education : High School Diploma
- Skill : Intermediate, 1 year in Customer Contact
- Skill : Intermediate, 2 years in Call Center Support
- Skill : Intermediate, 1 year in Food Service
- Skill : Advanced, 3 years in Restaurant Management